Privacy Policy
Paddock Animal & Cie ("Paddock Animal") respects the privacy of all users of the Paddock Animal & Cie website and any other websites operated by Paddock Animal & Cie (the "Website") and members of the Paddock Animal & Cie Rewards Program (a "User"), and is committed to protecting the privacy of such Users in accordance with this Privacy Policy. Users may be legal entities, companies, businesses or individuals.
All Users are deemed to have read, accepted and acknowledged the validity of the Privacy Policy. If a User does not accept the terms of the Privacy Policy, he or she must cease using the Site. Paddock Animal & Cie may, at any time and without notice, modify the Privacy Policy. Users are advised to check the Privacy Policy regularly for changes. Users are deemed to have accepted changes to the Privacy Policy if they continue to use the Web Site or the Paddock Animal & Cie Rewards Program after changes are posted.
This Privacy Policy explains how Paddock Animal & Cie. treats information collected in connection with Users' activities on the Website and in connection with the Paddock Animal & Cie.
Types of Information Collected
Paddock Animal & Cie. collects two types of information about Users: personal information and non-personal information.
Non-personal information is collected when the User
- participates in a contest or promotion;
- joins the Paddock Animal & Cie. rewards program; or
- requests information about Paddock Animal & Cie. products and services; or
- sends Paddock Animal & Cie comments or suggestions;
- fills out a job application;
- browse the Website;
- purchases products or services.
Collection of personal information on the Website
In the course of operating the Website, Paddock Animal & Cie may collect personal information about Users.
"Personal information" is information that can be used to identify natural persons, such as their name, contact information, address, e-mail address, telephone number, invoice number, financial information, etc. Paddock Animal & Cie collects personal information when Users consent to provide it at the time they register for a Paddock Animal & Cie service, such as when they decide to subscribe to a newsletter, become a member of the Paddock Animal & Cie Rewards Program, purchase products or services, or make a request through the Web Site. Paddock Animal & Cie. may also receive personal information from its business partners or other third parties, provided that such third parties confirm that the User has authorized them to share such information.
Paddock Animal & Cie Rewards Program
The purpose of the Paddock Animal & Cie Rewards Program is to reward Users and help Paddock Animal & Cie better serve their needs. To this end, Paddock Animal & Cie. collects certain personal information and maintains a record of Users, including when they join the Program, purchase products or services in-store, receive offers or rewards, and communicate with Paddock Animal & Cie.
This information is collected and used for the following purposes:
- to provide rewards, product or service offers and targeted benefits related to the Paddock Animal & Cie;
- to organize promotional activities and contact contest winners;
- to design, improve or market products or services and to improve the product or service offering (which may include marketing studies and surveys) of Paddock Animal & Cie;
- to verify the identity of Users and to protect them and Paddock Animal & Cie against fraud and misrepresentation.
Use of personal information
Paddock Animal & Cie takes the personal information of all individuals with whom it interacts seriously. Paddock Animal & Cie. limits the collection of personal information to that which is necessary for the conduct of its business.
Only authorized Paddock Animal & Cie. personnel have access to personal information. These employees are informed by Paddock Animal & Cie. of their obligation to maintain the confidentiality of such personal information.
Paddock Animal & Cie. may use personal information collected on the Website or in connection with Paddock Animal & Cie:
- to provide products and services or information requested by Users, to contact Users to respond to a query, for internal quality assurance purposes or to manage the quality of information provided through the Web Site;
- to inform Users of news, updates, information and special offers regarding Paddock Animal & Cie's products and services, but the sending of such e-mail messages is in compliance with anti-spam laws and the User may, at any time, request that Paddock Animal & Cie remove his/her e-mail address from Paddock Animal & Cie's e-mail mailing list;
- Paddock Animal & Cie may also use personal information if it has reasonable grounds to believe the information could be useful in the investigation of a contravention of any federal, provincial or foreign law or in the protection or defense of any legal interest.
Retention of personal information
Paddock Animal & Cie retains the personal information it collects for as long as it deems necessary for the conduct of its business.
At a User's request, Paddock Animal & Cie. may delete all personal information relating to the Paddock Animal & Cie. Rewards Program from its records when a User's membership in the Paddock Animal & Cie. Rewards Program is terminated. The User must contact Paddock Animal & Cie. customer service by e-mail for this procedure.
Disclosure of Personal Information
Paddock Animal & Cie will not make public, sell, rent or share personal information with anyone.
Paddock Animal & Cie will only disclose personal information to third parties in the following cases:
- the User has expressly authorized Paddock Animal & Cie to disclose the information provided for a specific purpose;
- the third parties in question are acting on behalf of Paddock Animal & Cie as agents or suppliers of goods or services, and the information is disclosed to them solely for the purpose of improving the provision of Paddock Animal & Cie's services. These third parties are bound by strict contractual terms to maintain the confidentiality of all information and to use it only for purposes related to the provision of Paddock Animal & Cie. services and products;
- in accordance with the terms and conditions applicable to a Paddock Animal & Cie service or product sale, to facilitate the provision of that service or product sale, including to satisfy legal requirements;
- if Paddock Animal & Cie. is required to provide personal information in response to a valid court order, subpoena or governmental investigation or as otherwise required by law. Paddock Animal & Cie. also reserves the right to report to law enforcement authorities any activity that Paddock Animal & Cie. believes, in good faith, to be unlawful. Paddock Animal & Cie may disclose certain personal information when Paddock Animal & Cie believes that such disclosure is reasonably necessary to protect the rights, property or safety of third parties or of Paddock Animal & Cie or to ensure compliance with the User's obligations to Paddock Animal & Cie.
Security of Personal Information
The security and protection of personal information is important to Paddock Animal & Cie. Paddock Animal & Cie takes reasonable technical, contractual, administrative and physical measures to protect personal information. While it is impossible to guarantee 100% protection and Paddock Animal & Cie. cannot be held responsible for theft, unlawful use, unauthorized disclosure, loss, alteration or destruction of personal information by a third party, Paddock Animal & Cie. has adopted rigorous methods that meet strict security standards to ensure the protection of personal information.
Paddock Animal & Cie. employees who have access to personal information may use it only in accordance with the principles set out in this Privacy Policy and applicable laws and regulations.
Access to personal information and modifications
The User may access his or her own personal information in order to consult, update or modify it by visiting Paddock Animal & Cie.
Minors
Paddock Animal & Cie takes precautions to comply with applicable laws regarding the privacy of minors. The content of the Website is intended for a general audience and not for minors. Paddock Animal & Cie therefore does not seek to collect personal information from minors without the verified consent of the holders of parental authority or otherwise as permitted by law. However, if you believe that Paddock Animal & Cie. is doing so, please let us know.
Collection of non-personal information
In the course of operating the Website, Paddock Animal & Cie. may collect non-personal information about Users.
"Non-personal information" is information such as the Internet domain name (for example, "xyzsociété.com") and Internet protocol address (IP address) used to access the Website, the date and time of the visit, the pages visited, the type and version of browser or operating system used by a User, and the website the User has just accessed and will subsequently access. Aggregate information, such as User demographics, number of visitors and average time spent using the Website, is also considered non-personal information.
Paddock Animal & Cie collects or obtains non-personal information in the course of operating the Website. For example, when a User chooses to visit the Website, web servers may automatically collect non-personal information that is provided through the browser or stored in a "cookie" or other digital tag.
Use of non-personal information
Paddock Animal & Cie uses non-personal information to monitor use of the Website and to improve its operation, to perform statistical analyses of aggregate User characteristics and behaviours, to measure demographic variables and User interests in specific products and services, to describe its products and services to third parties and potential business partners, and to determine how and where Paddock Animal & Cie's resources can be most effectively allocated. No personal information is disclosed in the course of such activities.
This non-personal information is necessary for Paddock Animal & Cie to collect the information required to track the number of visitors, the pages visited most often, the technology used by the Website's clientele, referral sites and the country of origin of Users.
Cookies are fragments of information sent to the User's computer when he or she consults a Web site. They are recorded, temporarily or permanently, on the hard disk, leaving a trace of the visit. This may include information such as the date and time of the User's last visit. Cookies can also enhance the online experience by recording browsing preferences on a specific website.
Cookie files stored on the hard drive are harmless and can be read and deleted at any time. Thus, the User has absolute control. This information makes it possible to determine the total number of visitors to the Website, as well as the duration of each visit. When the User consults the Website, a cookie is created and stored on his or her computer, enabling Paddock Animal & Cie. to "recognize" a User each time he or she consults the Website.
Many major websites use cookies. Most browsers are initially configured to accept them. If the User prefers, he or she can modify the settings of his or her browser to be notified when a cookie is received or to refuse to accept them. Although the User is not obliged to accept cookies, certain functions of the Website may not function correctly if the browser is set to refuse them.
Hyperlinks to third-party sites
The Website may contain hyperlinks to third-party sites (the "Third-Party Sites") that will cause the User to leave the Website. Paddock Animal & Cie provides these hyperlinks for your convenience. The Third Party Sites are not under the control of Paddock Animal & Cie, which therefore has no control over the privacy and confidentiality practices of the Third Party Sites. Therefore, any confidential or personal information that is transmitted through Third Party Sites is subject to the privacy policies of those Third Party Sites. It is the User's responsibility to become familiar with these policies in order to ensure the protection of his or her personal information.
Questions, comments or suggestions
If you have any questions, comments or suggestions about this Privacy Policy or the privacy practices of Paddock Animal & Cie. that are not addressed in this Privacy Policy, you may contact Paddock Animal & Cie. at the following e-mail address: